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How 88casino Handles Your Personal Data

When you open an account with us, we collect only what we need to run your wallet, process payments via bKash, Nagad, or Rocket, and keep your account secure.

Account data kept securebKash, Nagad, Rocket payment data protectedNo data sold to third partiesYou can request your data anytimeJurisdiction-aware data handling
88casino How 88casino Handles Your Personal Data
REACH OUR TEAM

Contact Us About Your Privacy Rights

If you want to review, correct, or delete the personal data we hold on your account, reach out through any of the channels below. We aim to respond to all data-related requests as quickly as our team allows. Your request goes to the same team that handles account and wallet queries, so keep your registered phone number or email address ready when you contact us.

Live Chat Start a live chat session from your account dashboard. Have your registered mobile number ready so we can verify your identity before discussing account data.
Email Support Send your data request to our support email address. Include your account username and the specific data you want to access, correct, or remove.
Account Settings Some data preferences — like marketing communication opt-outs — can be adjusted directly in your account settings without contacting support at all.
HOW WE PROTECT YOU

Data Security and Your Account Rights

We use SSL encryption across every page where your data travels — account login, payment entry, and wallet verification. Your right to access, correct, or delete your data is real, not just a policy footnote. Submit a request through live chat or email and we will action it. Retention of your data follows the period necessary for transaction records and fraud prevention, after which inactive account data is purged on a scheduled cycle.

SSL Encryption Every data exchange — from your bKash deposit entry to your account login — passes through SSL encryption so your credentials are never exposed in transit.
Cookie Control We use session cookies to keep you logged in and preference cookies to remember your settings. You can clear or block cookies in your browser at any time.
Data Retention Policy We keep transaction records for the period required by our fraud and dispute processes. Once that window closes, inactive personal data is removed from our live systems.
Your Access Rights You can ask us what data we hold, request a correction, or ask for deletion. Contact our support team and we will walk you through the verification step before actioning any change.

Common Questions About Our Privacy Policy

These are the questions we hear most often about how we handle your data. If something is not covered here, our live chat team can help you directly.

We collect your name, email, phone number, and payment method details — such as your bKash or Nagad number. We also log device and session data for security purposes.

Yes. Your mobile wallet number is stored in an encrypted format after your first verification step and is never displayed or transmitted in plain text on our systems.

Yes. Contact us via live chat or email with your registered account details and we will verify your identity, then provide a summary of the personal data we hold.

We share data only with payment processors who need it to clear your Rocket or bKash transaction, and with fraud-prevention services. We do not sell your data to marketers.

We retain transaction and account data for the period needed for fraud prevention and dispute resolution. After that window, inactive data is removed from our live systems on a scheduled basis.

Your rights and our obligations depend on your local law and the eligible regions we serve. Where Bangladesh law applies, we follow its requirements alongside our own platform data standards.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.